Privacy Policy & Terms of Service

Lift N Services

Effective Date: October 6, 2023

At Lift N Services, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our ride, courier, and carrier services or associated with our website.

What Personal Information We Collect

We may collect the following personal information:

  • Name and contact details (email address, phone number)

  • Pickup/delivery and billing addresses

  • Payment information (handled securely via third-party processors)

  • Booking and service history

  • SMS and email communication preferences

  • Device, browser, and website interaction data via cookies and analytics tools

How We Use Your Personal Information

We use the information we collect to:

  • Schedule and fulfill ride, courier, and carrier services

  • Send service confirmations, updates, and important notices via SMS and email

  • Provide customer service and respond to inquiries

  • Improve our website, operations, and user experience

  • Send optional marketing messages (with your prior consent)

Sharing of Personal Information

Your personal information is never sold or rented. It may only be shared in limited ways:

  • With trusted third-party service providers who support our operations (e.g., dispatch systems, payment processors), under confidentiality agreements

  • When required by law or to protect our legal rights

SMS and email consent is not shared with third parties or affiliates for marketing purposes.

SMS and Email Communications

By submitting your phone number and/or email address on our forms, you may receive communications related to your service, such as confirmations, reminders, or updates.

  • You may opt in to receive promotional messages via SMS or email.

  • You can opt out at any time by:

    • Replying “STOP” to any SMS

    • Clicking “Unsubscribe” in marketing emails

We do not share your SMS or email consent with third parties or affiliates for marketing purposes.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Lift N Services LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.

Your Rights & Choices

You can:

  • Review or update your contact information

  • Withdraw SMS or email consent at any time

  • Request deletion of your data by contacting us

Data Security

We use industry-standard security protocols to protect your personal data from unauthorized access, loss, or misuse.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date.